The Service Program

Store review

The Service Program is the leading QuickBooks add-on for today’s service
businesses. If your company uses QuickBooks then you need this app! The
Service Program app gives your company the capability to manage task/work
orders, run routes, create route tickets for industries such as pool / spa
service, lawn service, pest control, and more, map to the next route stop or
work order, create invoices, lookup customer information and more!

Tasks and Work Orders:

• The office can create a work order, service tech syncs and completes it on
his/her device

• Work Orders are color coded to show past due, current and future work

• Service Tech can map from his/her current location to the next work order

• Service tech may also enter a new work order on his/her phone

• Once the service tech completes the order and synchronizes remotely then the
office can review the work prior to posting it into QuickBooks!

• When the work order gets completed and synched with the office the office
can email the job completion to the customer

• If you have administrator rights you can see all open work orders for the
entire company

Route based businesses:

• Enter a route schedule for a route tech/crew on your PC and it will be
displayed on the route person’s phone

• Route cannot change their route schedule on the device. It can only be

changed on the PC

• Routes can map from one stop to another

• When a route arrives at a location they can enter the arrival time, work
performed and completion time. They can also bill items to the route stop as
well.

Industry specific tickets are also available:

• Pool companies can record chemical readings and additions, brushed, vacuumed
and more

• Sanitation companies can record gallons pumped, dump location, etc

• If a route arrives at a location and needs to ask the office to do something
they can enter a task right from their device. That task will be displayed on
the office PC as well as the persons phone the task was entered for

• Once the route tickets are synced with the office you have the ability to
email the customers who were service that day.

Customer Information:

• Restrict what people can see on their device

• See customer information such as bill to/ship to, contact, phone, fax,
email, etc.

• Map from where you are standing to that customer

• View Customer Equipment

• View Additional Contacts for the account

• View complete history of all work performed at the location

This app requires you to already have The Service Program desktop software
(www.theserviceprogram.net) installed on your computer.

The Service Program is the perfect solution to handle your mobile service
needs. It eliminates double-entry and need to print out work orders and route
sheets.

"The Service Program"

Store rating

out of

11 reviews

Last update

Feb. 15, 2013

The Service Program

Store review

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